Frequently Asked Questions
Q: Are all locations owned and managed by the same company?
A: Yes. While each facility—from Bigler Self Storage to Sweet Valley Storage—has its own unique local identity, they are all part of our professionally managed network. This ensures you receive the same high standard of security, clean facilities, and premium customer service regardless of which Pennsylvania location you choose.
Q: Do I need a different account for each location?
A: If you require units at two different facilities (for example, one at Plains Self Storage and another at Orwigsburg Storage), you will manage them via their respective location websites. However, our central support team can assist you with billing questions for any of our ten sites.
Q: What does the "High & Dry" guarantee mean at the Pine Grove location?
A: At Pine Grove Storage, we specifically engineered the facility to be outside of flood zones. This "High & Dry" commitment is a standard we strive for across our network, ensuring that your valuables are protected from the elements and rising waters common in PA.
Q: Do you offer student storage for Bloomsburg University?
A: Absolutely! Bloomsburg Storage is specifically situated to serve the Bloomsburg University community with flexible, short-term summer rentals that are perfect for students heading home for break.
Q: Which locations offer Climate Control?
A: Climate-controlled units are available at several of our premier locations, including Plains Self Storage and Sadie Self Storage in Carbondale. These units maintain a consistent temperature and humidity level to protect wood furniture, electronics, and sensitive documents.
Q: Can I store a Boat or RV at any location?
A: Many of our facilities, such as Southern Tioga Storage in Mansfield and Lil’ General Self Storage, offer specialized outdoor or large-scale indoor parking for RVs, boats, and trailers. Check the specific facility page for current parking availability.
Q: Are your facilities gated?
A: Security is our priority. Most locations, including our award-winning Mt. Top Storage, feature electronic gated access with personalized codes, 24/7 video surveillance, and perimeter fencing.